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Privacy Policy

Last updated: January 2025

Whallet S.L. is committed to protecting your privacy. This policy describes how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

We collect information you provide directly to us, such as name, email address, phone number, and identification documents when you create an account.

We also automatically collect certain information when you use our platform, including IP address, browser type, pages visited, and access times.

2. How We Use Your Information

We use your information to provide, maintain, and improve our services, process transactions, and send communications related to your account.

We also use your information to comply with legal obligations, including AML/KYC requirements, and to protect against fraud and illegal activities.

3. Information Sharing

We do not sell your personal information. We may share your information with service providers who assist us in operations, always under confidentiality agreements.

We may disclose information when required by law or to protect our legal rights.

4. Data Security

We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

We use end-to-end encryption and store data on secure servers with restricted access.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can also request data portability or restrict certain processing.

To exercise these rights, contact us through the email provided below.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.

After closing your account, we may retain certain information for additional periods as required by law.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us.

privacy@whallet.com

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Whallet is a registered trademark by Whallet S.L. (CIF B54835301), operating since 2025 in Spain (Europe) and protecting our clients and contributed funds with special accounts from our partners (More information), complying with current regulations on Anti-Money Laundering and Counter-Terrorist Financing.

Whallet is a company registered with the Bank of Spain under the number D592 for custody services and buying and selling of digital assets.

©2025 Whallet All Rights Reserved.

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